Friday, September 21, 2012

Environmental Health, There's an app for that!


The City of Evanston began using iPads with WiFi connections to support Food Inspections and General Environmental Health Programs in the Fall of 2012. Sanitarians perform Food Safety Inspections via iPads and the ACELLA app. Upon completing a Food Establishment inspection a document is created on the screen which can then be sent electronically to the Food Establishment. As soon as the inspection is finished the results are also posted on the city's website, so the operator has a number of opportunities to view the inspection and the public can view the inspection minutes after it happens. Our sanitarians utilize YouTube to provide educational videos during inspections. Sanitarians can view food establishment floor plans for final inspections on the iPadS and have policies, procedures, and technical information at their fingertips through an online service called Dropbox. Dropbox allows documents to be stored on the tablets and updated from the office or in the field as necessary. The City has also worked with GovQA and established a 311 system in 2011 aimed at improving efficiency and transparency of services. Residents can enter requests for service online or via telephone our inspectors receive the requests in their email queue and respond in the field while onsite performing the inspection. Our Sanitarians are now deployed in the field and do not have to stop in the office to update databases or finish paperwork. It can all be done in the field. Implementation of both software systems and the tablet technology of the iPads has allowed the division to greatly reduce the amount of paper we use making us a greener division. Check out more abstracts for NEHA's AEC here.

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